Privacy Policy

Effective Date: 01-03-2026

At UNWIND TRENDS (Partnership Firm), operating under the brand name UNWIND MODE, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information

When you place an order or interact with our website, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Details (processed securely via third-party payment gateways)
  • b) Browsing Data

We may automatically collect certain information when you visit our website, including:

  • IP Address
  • Browser Type
  • Device Information
  • Cookies and Usage Data

This information helps us improve website performance and enhance user experience.

c) Order Information

  • Purchase history
  • Order preferences
  • Communication history with customer support

2. How We Use Your Information

We use your information for the following purposes:

  • To process, confirm, and deliver your orders
  • To manage payments and prevent fraudulent transactions
  • To communicate order updates and customer support responses
  • To improve our website, services, and customer experience
  • To send promotional offers, product launches, and marketing communications (you may opt out anytime)
  • To comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information.

We may share your data only with:

  • Payment Gateway Providers for secure transaction processing
  • Shipping & Logistics Partners for order delivery
  • Technology & Service Providers for website hosting, analytics, and operational support
  • Government or regulatory authorities if required by law

All third parties are obligated to protect your data in accordance with applicable laws.

4. Data Security

We implement reasonable and industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies Policy

Our website uses cookies to:

  • Enhance browsing experience
  • Remember user preferences
  • Analyze website traffic and performance

You may choose to disable cookies through your browser settings. However, some features of the website may not function properly.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or update of your information
  • Request deletion of your personal data (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Business Information

Firm Name: UNWIND TRENDS (Partnership)
Brand Name: UNWIND MODE
Warehouse GST Number: 29AAJFU0795M1ZC
Warehouse Address: #1, Artex House, 4th Cross, H. Siddaiah Road, Bengaluru – 560027, Karnataka, India

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 Email: unwindtrends@gmail.com
📞 Phone: +91 7483520044

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.